2 cars on a curve

GENESIS CARES

A NEW WAY TO SHOP. ON YOUR TERMS.

A fresh approach to shopping for a luxury vehicle, Genesis Concierge leaves you with only the fun parts of the experience. A complimentary personal shopping service, your concierge can gather information you need, arrange at-home test drives,* and more. Whatever you need, from wherever you are, they’re here to help.

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GENESIS CARES

"At Genesis, we pride ourselves in consistently putting our customers’ needs first. In these uncertain times created by the coronavirus and the general anxiety experienced in communities throughout America, we wanted to step forward for our customers and help alleviate at least some of the potential concerns they may have.”.

Mark Del Rosso, President and CEO, Genesis Motor North America

GENESIS CONCIERGE

The easiest and newest way to shop for a vehicle, Genesis Concierge is a Genesis Cares program offering complimentary personal shopping services. Connect with your concierge to ask questions, book a test drive, request information or even check inventory. Whatever you need. On your terms

NICE TO MEET YOU

When you get connected with a Genesis Concierge, you gain an advisor who is invested in your needs. A genuinely interested person who takes time to get to you know you and ensure a fluid, totally customized car shopping experience. And when you’re ready to take the next steps towards bringing home a Genesis, your concierge will facilitate a seamless journey towards owning one.

GENESIS SERVICE VALET

A FRIENDLY REMINDER. WE’RE OPEN AND WE’VE GOT YOUR BACK.

In these uncertain times, we want you to rest easy knowing you can stay home if your vehicle needs servicing. With complimentary Genesis Service Valet,* through your participating retailer, we send a team member to pick up and drop off your Genesis vehicle for service while leaving you a courtesy replacement, ensuring an effortless and safe experience. In addition to all Genesis employees wearing fresh gloves whenever interacting with your car, all vehicles valeted will be protected by plastic seat covers, paper floor mats and plastic steering wheel covers to maintain sanitary conditions in your Genesis.

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CONTACT A GENESIS CONCIERGE

You can request Genesis Concierge assistance by using this link below or give us a call at 1-877-785-3399. We look forward to meeting you.

Mon-Fri 6:00 a.m. - 9:00 p.m. PST

Sat 6:00 a.m. - 6:00 p.m. PST

Sun 9:00 a.m. - 5:00 p.m. PST

Contact a Genesis Concierge